Introduction to Internal Communication

This introduction to internal communication training workshop gives you the foundations needed to thrive in your internal communication career.

Build a strong foundation in internal communication with practical training designed for professionals who want to understand how effective employee communication supports engagement, trust and organisational performance.

This one-day internal communication training course introduces the principles, practices and channels used to communicate effectively with employees. You’ll explore the role of internal communications, and learn how to understand your audiences, develop effective messages and choose the right channels for different situations.

Delivered by experienced communications practitioner and trainer Alison Arnot, the course combines practical guidance with real-world examples and exercises you can apply immediately in your role.

You’ll learn:

• What internal communication involves
• Why effective communication matters – and the risks of getting it wrong
• How to understand your internal audiences and what they need
• What makes effective content for an internal audience
• How to choose the right channels for different audiences and messages
• The importance of two-way communication and employee feedback
• The role of managers and leaders in internal communication
• How to measure the effectiveness and impact of internal communication

Next available introduction to internal communication workshop

When: 13 January 2027 | 9.30am to 4.30pm GMT
Cost: £395 per person + VAT (group discounts available)
Delivery: Online via Zoom

Introduction to internal communication workshop testimonials

“Alison is a really great trainer – she understands the issues and offered very helpful advice”

“A great introduction, thank you! What’s next? : )”

Looking for an advanced internal communication workshop? Take a look at these courses too:

• Strategic Internal Communication
• Change Communication 
• Internal Crisis Communication